Effective Date: 16 May 2026
Welcome to ForceVision. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our website or purchasing our products and services.
1. Acceptance of Terms
By using this website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements. If you do not agree with these Terms and Conditions, please do not use this website.
2. About ForceVision
ForceVision provides surveillance systems, CCTV cameras, PTZ cameras, accessories, installation services, and related security solutions for residential, commercial, and industrial customers across Canada.
3. Products and Services
- All products and services are subject to availability.
- We reserve the right to modify or discontinue products or services without prior notice.
- Product images on the website are for illustrative purposes only and may vary slightly from the actual product.
- Technical specifications may change without notice as part of ongoing product improvements.
4. Pricing and Payments
- All prices are listed in Canadian Dollars (CAD) unless otherwise stated.
- Applicable taxes and shipping fees may be added during checkout.
- Payments must be completed before shipment or service scheduling unless otherwise agreed in writing.
- We reserve the right to correct pricing errors at any time.
5. Orders and Cancellations
- ForceVision reserves the right to refuse or cancel any order for any reason.
- Orders may be canceled if payment authorization fails, products become unavailable, or fraudulent activity is suspected.
- Custom or special-order products may not be eligible for cancellation or refund once processing has begun.
6. Shipping and Delivery
- Delivery timelines are estimates only and are not guaranteed.
- ForceVision is not responsible for delays caused by carriers, weather conditions, customs, or events beyond our control.
- Customers are responsible for providing accurate shipping information.
7. Installation Services
- Customers must ensure safe and reasonable access to installation locations.
- Additional charges may apply for unforeseen installation requirements.
- ForceVision is not responsible for pre-existing electrical, structural, or network issues at the customer’s property.
8. Warranty Disclaimer
- Manufacturer warranties apply where available.
- ForceVision does not guarantee uninterrupted or error-free operation of surveillance systems due to factors outside our control, including internet connectivity, power failures, or third-party software issues.
- Improper installation, misuse, unauthorized modifications, or physical damage may void warranties.
9. Limitation of Liability
To the maximum extent permitted by law, ForceVision shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business interruption
- Loss of surveillance footage or data
- Unauthorized access to systems
- Damages resulting from misuse of products
Our total liability shall not exceed the amount paid for the product or service giving rise to the claim.
10. Customer Responsibilities
Customers agree to:
- Use products lawfully and ethically
- Comply with all local privacy and surveillance laws
- Maintain passwords and network security
- Ensure surveillance systems are not used for unlawful monitoring
11. Intellectual Property
All website content, including logos, graphics, text, product descriptions, and software, is the property of ForceVision and protected under applicable copyright and trademark laws.
You may not reproduce, distribute, or modify any content without written permission.
12. Privacy
Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information in accordance with our Privacy Policy.
13. Third-Party Links
Our website may contain links to third-party websites. ForceVision is not responsible for the content, policies, or practices of those external websites.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the laws of Canada applicable therein.
15. Changes to Terms
ForceVision reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes become effective immediately upon posting to the website.
16. Contact Information
ForceVision Canada
2390 Prospect St, Burlington, Ontario, Canada
Email: support@forcevision.ca
Website: www.forcevision.ca